Privacy Policy

Effective Date: 2026-02-12

Cheerdrop (“we”, “us”, “our”) operates cheerdrop.bh from the Kingdom of Bahrain. This Privacy Policy explains how we collect, use, store, and protect your personal information.

By using this Website or placing an order, you consent to the practices described below.

1. Contact Information

E-mail: support@cheerdrop.bh
WhatsApp: +973 3370 6868
Location: Kingdom of Bahrain

2. Information We Collect

We collect only the information necessary to operate our business and fulfill orders, including:

  • Name, phone number, email address
  • Billing and delivery address
  • Order details and custom notes
  • Gift recipient information (if applicable)
  • BenefitPay payment confirmation details
  • Communications via WhatsApp or email
  • Technical data such as IP address and browser type for security purposes

3. How We Use Your Information

Your information is used strictly for:

  • Processing and delivering orders
  • Verifying payments
  • Customer support communication
  • Fraud prevention and security monitoring
  • Business record keeping and internal auditing
  • Marketing communications only if you have provided consent

4. Gift Orders

For gift purchases, we collect recipient name, phone number, and address solely for delivery purposes. Gift recipients are not added to marketing lists.

5. Payment Processing

Cheerdrop accepts payment exclusively via BenefitPay.

We do not store banking credentials or full financial details. Payment processing is handled through secure third-party systems operated by the payment provider.

6. Delivery Partners

We share only necessary delivery information (name, phone number, and address) with courier partners for order fulfillment purposes.

We are not responsible for how courier partners handle communications once delivery information is transmitted.

7. Data Storage and Retention

Website hosting services may store data on secure servers outside the Kingdom of Bahrain.

Order records, receipts, and communications may be retained for record keeping, accounting, dispute resolution, and legal compliance purposes.

Customer account deletion requests will remove public-facing account access but may not remove archived transaction records required for business compliance.

8. Security Measures

Our Website uses SSL encryption (https) to protect transmitted data.

Access to customer information is restricted to authorized personnel only.

No online system is guaranteed to be completely secure. By using this Website, you acknowledge and accept this inherent risk.

9. Information Sharing

We do not sell, rent, or trade personal information.

Limited information may be shared with:

  • Payment processors (BenefitPay)
  • Delivery partners
  • Authorities if required by applicable law

10. Your Rights

You may request to:

  • Access your personal information
  • Correct inaccurate data
  • Request account deletion
  • Withdraw marketing consent

Requests may be submitted via support@cheerdrop.bh.

11. Cookies

Cheerdrop uses cookies necessary for:

  • Cart and checkout functionality
  • User session management
  • Basic website analytics

Disabling cookies may affect Website functionality.

12. Policy Updates

This Privacy Policy may be updated without prior notice. Continued use of the Website constitutes acceptance of the updated policy.